Shipping & Delivery Policy
Welcome to TheLaptopMarket.com. Our commitment is to offer convenience, service, and product availability online with a focus on providing the best online shopping experience. This Shipping and Delivery Policy outlines our detailed terms and conditions:
1. General Information
- All orders are subject to product availability. If an item ordered is out of stock, we will notify you and refund the full amount of your order using the original payment method.
2. Shipping Locations
- We offer international shipping to cater to our diverse clientele. However, due to shipping constraints, we may not ship to some locations. If this affects your order, we will reach out to you directly.
3. Delivery Timeframe
- Due to our international sourcing model, the estimated delivery time for orders is approximately 15 days from the date of order. While we strive to deliver on time, there might be occasional delays due to unforeseen circumstances.
4. Shipping Costs
- Shipping costs for your order will be displayed at the checkout page. The price will be calculated based on the shipping method selected, weight, and destination.
5. Tracking Information
- Once your order has been shipped, you will receive an email notification with the tracking number and a link to the courier’s website for you to track your order’s progress.
6. Customs, Duties, and Taxes
- Orders shipped to destinations outside of our base location may incur duties, taxes, and other charges as determined by the local jurisdiction. These are not included in the cost of shipping and must be borne by the recipient.
7. Delivery Address Changes
- Changes to the delivery address can be made before the product is shipped. Once the product has been shipped, changes to the delivery address will not be permitted.
8. Unsuccessful Delivery Attempts
- In case the courier service attempts to deliver your order and cannot find anyone present at the delivery address, they will leave a note and make a second attempt. If the second attempt is also unsuccessful, the order will be returned to us, and additional charges may apply to reship.
9. Damaged or Lost Items
- In the rare event that your order arrives damaged, please refuse the delivery, and immediately contact us. If you believe your package has been lost, contact us so we can assist with the investigation process.
10. Changes to this Policy
- TheLaptopMarket.com reserves the right to modify or amend this Shipping and Delivery Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
For further inquiries or if you experience any issues with your shipment, please reach out to our customer support team at email@example.com.